Service Technician - Hospitality / Restaurant
Fargo, ND
Full Time
Mid Level
Join our team as a Service Technician and collaborate with restaurant and hospitality managers to provide top-notch service solutions for commercial cooking, refrigeration, and specialty food service equipment. We value your mechanical aptitude and troubleshooting skills. Competitive benefits await!
Responsibilities: As a Service Technician, you will:
- Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
- Demonstrate mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
- Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment.
- Communicate effectively with manufacturers for diagnoses and parts identification.
- Consult with the Technical Assistance Group for onsite technical support.
- Install all ordered parts for customers promptly and professionally.
- Promote other services provided by Smart Care when needed.
- Produce accurate administrative documents such as work orders, time reporting, receipts, and inventory.
- Follow safe work practices and accident prevention procedures.
- Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
- Maintain productivity levels in accordance with company standards.
Qualifications:
- Minimum 5 years of HVAC/R experience.
- Experience with Commercial Kitchen Equipment repair required.
- Universal EPA license required; EPA and/or CFESA certification preferred.
- Strong mechanical aptitude and troubleshooting skills.
- Excellent communication and customer service skills.
- Valid driver's license with a clean driving record.
- Ability to work independently and as part of a team.
Benefits Include:
- Pay range $30 - $40 per hour.
- Comprehensive benefits package.
- Opportunities for advancement and professional development.
- Company-provided tools and equipment.
- Paid time off and holidays.
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