Job Title: SyteLine Program Manager

Job Type: Full-time
Location: Kent, WA
Salary Range: $120,000 - $140,000 annually, commensurate on skills and experience
Bonus Eligibility: Short Term Incentive (STI) Bonus plan: 10% of base salary

Company Overview:
Join a dedicated team committed to enhancing the efficiency and reliability of vital industries such as military and defense, first responders, and global supply chain providers. Our organization specializes in marine engine and backup power generation sectors, providing top-tier maintenance, repair, and overhaul services.

Job Summary:
The SyteLine Project Manager will oversee the planning, execution, and delivery of significant modifications and enhancements to the SyteLine ERP system. This role demands strong collaboration with internal teams and external consultants to ensure that ERP initiatives are successfully implemented in alignment with business objectives.

Key Responsibilities:

• Program Leadership:

  • Lead the design, development, and deployment of enhancements to the SyteLine and ERP integrated systems.
  • Manage and prioritize the ERP program roadmap to align with organizational needs.

• Team & Resource Management:

  • Collaborate with internal teams (IT, business analysts, functional departments) to ensure efficient project execution.
  • Oversee external consultants and vendors to ensure deliverables meet project expectations.

• Project Management:

  • Define project scopes, objectives, timelines, and budgets for all major ERP-related projects.
  • Develop and maintain detailed project plans, tracking milestones and progress.
  • Manage risks, issues, and changes to project scope, ensuring timely resolution.
  • Ensure ERP modifications are delivered on time, within scope, and within budget.

• Stakeholder Engagement:

  • Act as a liaison between business stakeholders, IT teams, and external consultants.
  • Present regular updates to senior management and key stakeholders regarding program progress and performance metrics.
  • Ensure all stakeholders are informed and involved in key decisions throughout the project lifecycle.

• Quality Assurance & Compliance:

  • Ensure ERP enhancements comply with organizational standards and industry best practices.
  • Conduct regular reviews of system performance, making recommendations for continuous improvement.
  • Ensure all modifications adhere to legal and regulatory compliance requirements.

Requirements:

• Education: Bachelor’s degree in Information Systems, Business Administration, or a related field.

• Experience:

  • 5+ years of experience managing ERP systems, specifically SyteLine.
  • Strong understanding of service company business processes related to ERP systems (including field services, workshop repair services, supply chain, inventory management, finance, etc.).

• Skills:

  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Familiarity with agile and waterfall project methodologies.
  • Excellent communication and interpersonal skills for effective stakeholder management.
  • Analytical thinking and problem-solving abilities.
  • Familiarity with cloud-based ERP systems and technology trends.

• Certifications (preferred):

  • PMP (Project Management Professional) or PRINCE2 certification.
  • SyteLine ERP certification or relevant experience.

Travel Expectations: Up to 25%

Benefits Include:

• Medical, Dental, Vision
• 15 days PTO, 10 Paid Holidays
• Life Insurance, AD&D, Short/Long Term Disability
• 401K with Company Match
• Pet insurance, Optional Supplemental Insurances
• Legal Assistance for Identity Theft, Health Advocate
• Tuition Assistance, Maternity and Paternity Leave, Adoption Aid

If you are driven to enhance operational stability and efficiency through effective ERP management, we invite you to apply for this impactful role!